Privacy notice

Privacy notice

EnglishRadar values your privacy.

EnglishRadar-logo-26x32-1.png

Privacy notice

1. Introduction

EnglishRadar is committed to protecting your personal information and your right to privacy. Personal data is information which can lead to the identification of a particular person, and this privacy notice explains how EnglishRadar processes your personal data when you use our website, lets you know what kind of information we collect, how it is handled, with whom it may be shared, and explains your choices. This helps you to make informed decisions about sharing your personal information with us.

2. Personal information we collect

As you interact with EnglishRadar, we may collect information about you from the following sources:

2.1 Information you provide voluntarily

We collect your personal information when you initiate contact with us. The personal information depends on the context of your interaction with us and the website. Common examples include:

Contact form: When you complete forms on our website to make enquiries or booking requests, we ask you to provide us with your name, email address, telephone number and your message in which you may provide additional information.

Bookings: When you make a booking with us, we ask for your full name, (company name), address, nationality, and date of birth and proof of identity by email.

English test: Our free online test asks for your age group and nationality for our statistics and it is optional to provide your name and email address so that you can subscribe to our newsletter.

Newsletter: When you subscribe to the newsletter, news feeds or press releases we ask you to provide your name and email address. You can unsubscribe from our newsletters at any time or contact us using the details provided below.

2.2 Information collected automatically

When you use this website, we automatically collect information about the pages you visit, how much time you spend on a page and how you navigate through the website. This information can include your IP address, the date and time of the visit, your general location, the referral URL (if you came to our website via a different website or an advertisement), your browser type, device type, versions and operating system.

2.2.1 Log information

Some information is stored in our server log files. This is a standard procedure where information is provided by your browser and is stored in a secure location by our hosting service. We use this information to analyse trends and to help improve our website.

2.2.2 Cookies

We also use cookies and similar tracking technologies on our website. A cookie is a small text file that a website stores locally on your computer or mobile device when you visit the site. Cookies enable the website to work, give us information about how you use the website and help to improve the user experience.

Types of cookies

Essential: These cookies are necessary for the basic functionality of the website and cannot be switched off. They are set in response to actions made by you, e.g. setting your privacy preferences, filling in forms. 

Functional: Functional cookies enable us to store information about choices you have made to tailor our website, e.g. country and language preferences. They also allow us to provide enhanced functionality, e.g. prettier fonts, video playback and social media. If agreed to, content is loaded automatically without further manual consent.

Performance: Performance cookies collect information about how visitors use the website. The data enables us to better understand visitors, to measure performance and to optimise the website.

Targeting: Targeting cookies are used to record and analyse web browser behaviour, which makes it possible to display personalised advertisements. These cookies may be set by third-party advertising businesses and enable users to be tracked across multiple websites.

Which cookies do we use?

Google Analytics

These are performance cookies used to track visits to our website and how visitors move around the website. The data collected is anonymous and is used for benchmarking purposes to monitor the performance of our site and to measure user engagement.

Browser settings

It is also possible to enable or disable cookies in your browser settings. The ‘help’ section in your browser should provide information on how to manage your cookie settings. Please note that if you choose to disable all cookies in your browser, you may be unable to use the full functionality of this website.

You can also visit https://www.aboutcookies.org/ for instructions to delete and manage cookies in your browser.

3. How we use your information

We use your personal information to:

Interact with you: We use information that you have provided voluntarily to respond to enquiries, to process bookings, to communicate with you, and to deliver newsletters and updates that you have subscribed to.

Analyse and improve user experience: We collect information to ensure the website is functioning properly, to update and maintain the website, and to provide you with a high-quality service when visiting the website. We also use cookies and tracking technologies to analyse how users are using the website, to improve the user experience, and for marketing if you have accepted the relevant cookies.

Comply with applicable laws: We may use personal information to comply with applicable laws.

4. Third-party sharing

Your personal data may be shared with the following third parties in accordance with applicable laws:

Service providers: We share your personal data with service providers who help us to manage our business. This may include hosting providers, IT service providers or consultants. 

Regulatory authorities: We may need to share your personal data if required by a regulatory authority in order to comply with legal obligations.

5. Legal bases for processing personal data

The legal bases for processing your personal information include:

Your consent: We will use your personal data when you have given your consent, e.g. to using your email address to answer enquiries and communicate with you.

Performance of a contract: We will process your personal data to enter into a contract with you to provide services that you have requested, e.g. to book a language course.

Legitimate interests: We will process your personal data for legitimate interests, e.g. to deliver a first-class user experience and for marketing activities, provided that our interests are not overridden by your data protection rights.

Legal obligations: We will process your personal data to comply with our legal obligations.

6. External websites & social media

Our website provides external links to other websites, applications and social media platforms which we believe may be of interest to you. They do not operate under this privacy notice and we cannot influence how they collect and use personal information. Therefore, we recommend that you read their privacy policies before providing any information to them.

7. Retention

Your personal data will only be retained for as long as it is necessary in order to fulfil the purposes it was collected for. When the data is no longer necessary, we take measures to permanently delete or anonymise the information.

8. Security

We are committed to doing our best to maintain the security of information collected on our websites.  Nonetheless, it’s important to keep in mind that no data transmission through the internet is guaranteed to be 100% secure. If you are concerned that your information is not longer secure, please contact us using the contact details provided below.

9. Your personal data rights

You have statutory rights regarding your personal information.

Right to be informed: This privacy notice informs you about the collection and use of your personal data.

Right of access: You can request a copy of the personal data that we hold about you.

Right to rectification: You can request the correction of inaccurate personal data.

Right to erasure (‘to be forgotten’): You can ask us to remove or delete personal data erased under certain circumstances, e.g. when it is no longer required for the purposes it was collected for, or when you no longer want to interact with us.

Right to restrict processing: You can ask us to temporarily stop processing your personal data, e.g. to check the accuracy of the information.

Right to data portability: You can also ask us to provide your personal data in a structured, commonly used and machine-readable format.

Right to object to processing: You can object to the processing of personal data in certain circumstances, e.g. where the data is used for direct marketing.

Rights related to automated decision making including profiling: You have the right to object to automated individual decision-making that is made by automated means without any human involvement.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

10. Children’s privacy

Our services are not directed to children under the age of 16. If you are 15 years old or younger, we can only process your information with the permission of your parents or legal guardians. If you believe that a child has provided their information through our services, please contact us so that we can take steps to delete it.

11. Changes to our privacy notice

The privacy notice is updated from time to time and the newest version is published here on this website. We encourage you to check our privacy notice periodically to ensure you are happy with any changes.

This version came into effect on 01 March 2022.

12. Contact us

If you have any questions about this privacy notice, please do not hesitate to contact us:

Email: contact@englishradar.com

The services on this website are provided by:

EnglishRadar
Bistritzer Weg 14
81829 Munich
Germany